Troubleshooting Windows Blue Screens and Analyzing Memory Dumps

Troubleshooting Windows Blue Screens and Analyzing Memory Dumps

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Introduction
	Introduction

Stop Errors a.k.a. Blue Screens
	What Causes Stop Errors and Blue Screens

Deciphering a Stop Error Message

Common Stop Errors

Capturing and Analyzing Memory Dumps
	Configuring Memory Dump Settings to Analyze Stop Errors

Manually Initiating a Stop Error

Downloading and Installing WinDbg Debugger to Analyze Dump Files

Analyzing Stop Errors and Memory Dumps a.k.a. Blue Screen of Death

Preventing System Restarts After Stop Errors

Determining the Cause of the Blue Screen
	Finding Information about the Stop Error

Finding Information about the Driver that is Causing the Problem

Troubleshooting Drivers With SetupAPI.log files and Error Codes

Troubleshooting Drivers With Driver Verifier

Troubleshooting Drivers With Signature Verifier

Fixing Blues Screens and Stop Errors
	Rolling Back and Updating Drivers

Removing Hardware

Using Tools From the System Recovery Command Prompt

Replacing Missing or Corrupt Files from the System Recovery Command Prompt

SDelete

MoveFile and PendMove

Safe Mode

Last Known Good Configuration

Boot Logging

Using the Shift Key During Startup

MSConfig

Using Startup Repair from the System Recovery GUI

System Restore from the System Recovery GUI

Windows Memory Diagnostics

Other Tools

Restoring System Settings To a Certain Point in Time

Restoring a System Image Backup

System Restore from the System Recovery GUI

Getting Help From Microsoft


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